Mastered Gaming Accessories

Shipping & Returns

SHIPPING

All orders are processed and shipped within 24 hours. 

We aim for all parcels within the UK to be delivered within 3 working days (Excluding weekends) 

Please allow 20 days to receive international orders, We aim for orders shipping internationally to be received within 7 working days however we guarantee cannot this.

RETURNS

For returns, You have 28 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Buyer pays return postage, Unless item is faulty (Manufacturing issue) 

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will usually receive the credit within 5 working days.

 

If you have any questions or concerns about an order, a return or a refund please email us at masteredgaming@hotmail.com

 

 

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